Terms & Conditions

Effective Date: [19 August 2025]

1. About Us

CQ Gardens (“we,” “us,” “our”) operates cqgardens.com. By using our site or placing an order, you agree to these Terms.

2. Products & Orders

We do our best to keep product details and pricing accurate. If a mistake occurs, we may cancel the order and issue a full refund. Availability may change without notice.

3. Pricing & Payment

All prices are shown in GBP. Payment is taken at checkout via accepted methods. VAT is included where applicable.

*The discount code: CQBF15 cannot be used on gift sets/bundles. 

 

4. Shipping & Delivery

Orders are shipped according to our Shipping Policy. Risk passes to you once delivered. Please report damages within 7 days.

5. Returns & Cancellations

You can return unused items within 14 days of delivery in original condition. Refunds are issued once items are received back. Faulty or damaged goods will be refunded or replaced.

6. Intellectual Property

All content on this site (images, text, designs, logos) belongs to CQ Gardens. Please don’t copy or reproduce without permission.

7. Privacy

Use of our site is also covered by our Privacy Policy and Cookie Policy.

8. Governing Law

These Terms are governed by the laws of England & Wales.