Shipping Information

Christmas Posting Dates

Want your order to arrive in time for Christmas? Here are our last order dates for UK delivery:

• Standard delivery - Royal Mail 48: Friday 18th December
• Express delivery -  Royal Mail 24: Monday 21st December

We always recommend ordering a little earlier if you can, just to be safe. If you’re sending a gift overseas, please order as early as possible, as some international deadlines are in late November and be sure to include your phone number at checkout so customs can process your parcel without delays

 

UK

Standard postage is £3.50 for delivery within 2-3 days

Express postage is £4.95 for a 24 hour service. Orders need to be received before midday for next day delivery. Additionally, orders placed after midday on a Friday may not be shipped until the following Monday. We are unable to ship on bank holidays and weekends.

If you are purchasing single greetings cards only - we have a cheaper shipping option available for £1.95, for delivery within 2-3 days. This is valid for up to 6 cards - not including Advent cards.

Orders over £40 receive free standard postage - this will be applied at checkout - no code needed.

All items are shipped with Royal Mail

You will receive a confirmation email once your order has shipped.

 

United States

We offer shipping to the United States for a flat rate of $20 USD.

Please note that duties and taxes may apply to orders shipped to the United States. These charges will be calculated and clearly displayed at checkout before you complete your purchase.

Canada

Shipping to Canada is available for $25 USD.

Duties and taxes are not included in the shipping cost. Our shipping partner, Royal Mail, will notify you of any applicable customs charges before your parcel is delivered. These charges must be paid by the recipient.

Europe

Shipping to Europe is available for £15. This amount will be converted into your local currency at checkout.

Duties and taxes are not included in the shipping cost. If applicable, Royal Mail will contact you prior to delivery to advise of any customs fees.

Australia & New Zealand

We also ship to Australia and New Zealand for £20 GBP. This amount will be converted into your local currency at checkout.

Duties and taxes are not included in the shipping cost. If applicable, Royal Mail will contact you prior to delivery to advise of any customs fees.

Customs, Duties & Taxes

For orders shipped to Canada, Europe, Australia, and New Zealand, duties, taxes, or import fees may be charged by local customs authorities.

These charges are the responsibility of the customer and must be paid before delivery can be completed. Unfortunately, CQ Gardens cannot accept responsibility for any duties, taxes, or customs fees applied to international shipments.

If you have any questions about international shipping or customs charges, please contact us before placing your order.